In Close Source Content Management Systems like Bigcommerce where you stand when you have no access to files which actually produces the forms and you would definitely have no luck to remove those fields or make the optional. Our Bigcommerce Developers at Key Solutions do scripting to make these fields optional or remove them.
Here is another question, as you are using third party Payment gateways, like 2checkout, paypal through Bigcommerce. Mostly they require complete billing fields to prevent frauds. So obviously you need to keep most of those fields.
But what if you are selling something digital like power point templates etc? and your payment provider allows you to keep few fields so you can make the checkout process easy for your customers. Definitely you want to remove additional fields like, Company Address, Phone Number, Address line 2 etc or make all fields optional. If YES you are on right place than. We do
- Bigcommerce Account Signup Form Edit
- Bigcommerce Billing Form Edit
- Bigcommerce Shipping form Edit
for you in Bigcommerce by passing place-holder values to those fields.
To see our work live go to this website and go through checkout process or simply go for a customer signup to see if those fields are removed.